Let’s check what happened so far and see if you are getting value. Understand you don’t need to use all of these tools. It’s like a smorgasbord – only take what feels right to you.
Day 1, we introduced the Stop, Start and Continue tool. Stop, Start and Continue is a very simple but effective way for someone under a lot of stress to manage their immediate behaviour. Importantly, the client – you – has a lot of control of what YOU feel will and won’t work for you. So rather than me tell you, you tell you! This tool can also be used under pressure so it’s a great right here and right now tool.
Day 2, I said Collect Problems. How did you go with this? What did that look like? How did you apply this? Did you collect some problems? My clients are actually required to show me their Problems book each session. I also asked you rate your problems on a scale of benign through to difficult. Did you do that?
I asked you to look for key themes or patterns and categorise your problems.
I worked with a CAD engineering firm who listed every problem they experienced over a six week period. They categorised all 136 issues down to five categories. The categories were:
- SOFTWARE ISSUES – staff not knowing how to carry out software IT procedures, lack of skill, experience.
- HARDWARE ISSUES – hardware crashes.
- ADMINISTRATION ISSUES – paperwork, paper trail, managing processes etc
- CLIENT ISSUES – specifically, client variation issues – in other words client changes.
- STAFF ISSUES – i.e., estimator can’t say ‘No’.
Whenever I have done this with other businesses they collect lots of problems and they always categorise down to about 5 or 6 key categories.
We then actually quantified those problems. We found software (35%), hardware (9%), admin (11%), client (44%) and other 1%. Can you see that admin and client issues account for over half the problems?
So did you try this? If not, go back and do this activity. You’re looking for what shows up repeatedly?
Day 4 we talked about the Upside Down Rocket. This is a great metaphor for ignoring the obvious. In most cases awareness isn’t your problem. Doing something with your awareness is the issue.
Day 7 I introduced the Now, Where, Here tool. This is designed to get you to balance the right here right now issues with where you want to be issues.
Day 8 was Problems into Projects. Did you try turning your Problems in to Projects?
We looked at Faulty Beliefs on Day 11 and on Day 13 I introduced you to a remarkable profiling tool called the Business Leadership Profile (BLP).
On Day 17 we talked about Bananas. Are there any bananas you are hanging on to? It doesn’t matter how silly the idea is – did it shift your thinking a little? What are they?
On Day 16 reinforced this idea with the story of Columbus and the flat earth. We said you always act in accordance with what you believe to be true. Do you agree?
On Day 19 I introduced Chatter. Do you now recognise your chatter? Are you shutting it down?
On Day 23 we talked about Movies and on Days 24 and 25 we talked about adding meaning; and Day 26 and 27 we explored the difference between chatter and self talk.
In reality any one of these tools on their own will alter your performance for the better.
Remember the purpose of this program is to enhance your awareness of issues and enhance your response to that awareness … and strengthen your self-trust. In other words you can trust yourself to respond resourcefully and appropriately and congruently.
Congruence goes to personal integrity and is the foundation for ethical behaviour.
I hope its coming together for you.
OK, YOUR TURN
Go back and review any of the tools that resonate because tomorrow we are going to start looking at Comfort Zones in more detail. Comfort Zone attacks prevent you from taking high performance action.
Andrew Priestley is a qualified business leadership coach with clients worldwide. He is the author of The Money Chimp, Starting and How Money Flows Through Your Business. You can contact him through www.andrewpriestley.com
Can I please mention that these tools are not frivolous and are usually implemented by a qualified practitioner. You may want to train in this system. If so click here.
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It goes without saying that this is for information only and The Author or LinkedIn cannot be held responsible for any losses or damages that occur as a result of reading this material.
© 2017 Andrew Priestley/TCE Ltd